News attention



20

2020

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03

Your reputation will be more important than ever before

According to various sources and studies, approximately 80-90% of patients now check with doctors online before making phone appointments. This includes professional practice, and even patients have received recommendations from other doctors.

According to various sources and studies, approximately 80-90% of patients now check with doctors online before making phone appointments. This includes professional practice, and even patients have received recommendations from other doctors.
Today's patients are very curious and worried about who their doctor is. The doctor's referral is significant, but compared to the horror stories of peers about dating mistakes, it appears pale. Even seemingly small details such as bills, waiting times, or cleanliness of facilities, "just in case" allows prospective patients to seek options and request a second referral.
The importance of reputation management will continue to grow in 2020. This is a great idea to find a team responsible for reputation management, so that you can not only enhance positive reviews, but also undermine the existence of negative reviews targeting your clinic or hospital. As a starting point for reputation management, please remember that requiring satisfactory patients to undergo examinations is never a problem.